We are Legit Certified Online Pharmacy, so we are eligible to accept online prescriptions (BC patients only). For online prescription, we do ship only BC wide after prescription approval by pharmacist.

For online orders of natural supplements, we ship all over of North America.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

At Coal Harbour Pharmacy, we make picking up your order easy and convenient. Please follow these steps to ensure a smooth experience:

Order Fulfillment Process

1. Order Confirmation Email – This confirms that we have received your order.

2. Order Packed Email – We prepare and package your order for delivery.

3. Pickup Ready Email – This final email lets you know when your order is available for pickup.

📌 Important: Please wait for the last email before contacting the pickup location about your order to allow time for delivery.

At Coal Harbour Pharmacy, we strive to ensure customer satisfaction. However, some items are not eligible for return, including:

• Probiotics & Perishable Items

• Cosmetics, Intimate, or Sanitary Goods

• Personal Care Items

• Gift Cards & Clearance Items

You can make changes to your order if a shipping label has not been generated yet.

📌 How to Request an Edit:

• Act Quickly: Contact our Online Store as soon as possible.

• Phone or Email Us: Reach out to our team to request additions or modifications before your order is processed.

Once a shipping label has been created, no further changes can be made.

The availability of products online does not guarantee they are in stock at Coal Harbour Pharmacy.

• Online Inventory: The website reflects stock availability only for our online store.

• In-Store Availability: To check if a product is available at Coal Harbour Pharmacy, please contact us directly.

You can find pharmacy contact details on our Product Inquiry Page.

Absolutely! Our team is happy to assist you with any questions regarding your order.

📌 How to Get Expert Advice:

• Call or Email – Reach out to any of our physical store locations during opening hours to speak with a pharmacist or natural health advisor.

• Submit a Question – Use our contact page to send an inquiry, and we’ll get back to you as soon as possible.

🔗 Visit our Contact Page for store details and our contact form.

At Coal Harbour Pharmacy, we take a holistic, patient-centred approach to healthcare—integrating the best of evidence-based medicine with natural and preventative health strategies to support long-term wellness.

Being an integrative pharmacy means that, in addition to dispensing prescription medications, we also focus on:

✔ Nutritional Guidance

Supporting overall health through personalized dietary and lifestyle recommendations.

✔ High-Quality Supplements

Offering practitioner-grade, evidence-based natural health products to complement conventional care.

✔ Preventative Care

Addressing root causes of imbalance to help reduce the risk of future illness and support ongoing vitality.

✔ Personalized Care Plans

Tailored recommendations based on individual health needs, goals, and clinical insight.

✔ Pet Health & Veterinary Pharmacy Support

Applying the same integrative philosophy to pets through compounded medications, wellness supplements, and pharmacist-guided support that complements veterinary care.

Our goal is to go beyond simply treating illness. We aim to optimize long-term wellness for both people and pets by thoughtfully combining traditional medicine with natural, integrative solutions.

At Coal Harbour Compounding Pharmacy, we go beyond simply dispensing medications. We are a trusted health and wellness hub, offering a personalized, boutique pharmacy experience for individuals, families, and pets.

Why Choose Us?

✔ Personalized Care & One-on-One Support

We take the time to understand your unique health needs and provide customized solutions tailored specifically to you.

✔ Integrative & Holistic Approach

We bridge conventional medicine with complementary therapies—combining evidence-based pharmaceuticals, natural health solutions, and clinical insight.

✔ Expert Compounding Services

Our pharmacists create customized medications designed for optimal effectiveness, including allergy-friendly formulations, alternative dosage forms, and specialized strengths.

✔ Pet Health & Veterinary Pharmacy Expertise

We compound medications for pets and provide pharmacist-guided support to complement veterinary care, ensuring accurate dosing and pet-safe formulations.

✔ Comprehensive Wellness Support

From nutritional guidance and lifestyle recommendations to practitioner-grade supplements, we support your long-term health and wellness goals.

At Coal Harbour Pharmacy, we provide a full range of traditional pharmacy services alongside specialized clinical care—designed to support individuals, families, and pets at every stage of health.

Core Pharmacy Services

✔ Prescription Dispensing & Refills

Fast, accurate, and reliable medication services.

✔ Medication Counseling

Personalized guidance on proper use, interactions, and side effects.

✔ Blister Packaging

Simplified medication management to improve adherence and safety.

✔ Free Prescription Delivery

Complimentary local delivery for your convenience.

Specialty & Clinical Services

🧪 Custom Compounding

Personalized medications for adults, children, and pets, including allergy-friendly formulations and customized dosing.

🐾 Pet Health & Veterinary Pharmacy

Compounded pet medications, wellness supplements, and pharmacist support to complement veterinary care.

🔬 Hormone Testing

Advanced testing and pharmacist-guided support for personalized hormone balance solutions.

💉 Vaccinations & Immunizations

Routine and travel-related vaccines to help keep you protected.

✈️ Travel Clinic

Pre-travel consultations, required and recommended travel vaccines, and destination-specific health advice.

🩺 Wellness Clinics & Health Screenings

Proactive services focused on prevention, early detection, and long-term wellness.

🌿 Naturopathic Clinic

Integrative care combining evidence-based natural therapies with conventional medicine, delivered by licensed practitioners.

For a complete list of services or to book an appointment, please visit our Services page or contact our team directly.

We Do Price Match on Online Store Products!

At Coal Harbour Pharmacy, we are committed to offering the best prices on health essentials. That’s why we price match on products sold in our online store—so you can shop with confidence knowing you’re getting the best deal.

If you find a lower price for the same product from another authorized Canadian online retailer, let us know, and we’ll match it!

Conditions apply – Contact us for details.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

Yes. Licensed pharmacists may dispense or compound pet medications when a valid veterinary prescription is provided, in accordance with provincial pharmacy regulations.

Many pet medications do require a prescription from a licensed veterinarian. Pharmacists do not diagnose or prescribe but help dispense medications accurately once prescribed.

No. Pet supplements are non-prescription products intended to support everyday wellness, while medications are prescribed to treat specific medical conditions under veterinary care.

No. Coal Harbour Pharmacy works alongside veterinarians by supporting medication dispensing, compounding, and non-prescription wellness guidance.

Yes. Many pet supplements are commonly used under veterinary guidance when appropriate and are intended to complement — not replace — professional veterinary care.